Company profile

Incapsula launched in November 2009 and is security-focused CDN that offers integrated security services including: PCI DSS compliant Web Aplication Firewall (WAF), Network and Application Layer DdoS Protection, Bot filtering, Anti-Spam solutions, Real Time traffic monitoring, Two Factor Authentication and more. Incapsula has POPs on 5 continents and has plans to expand into India, Peru and several other countries.

Network Map

Incapsula has POPs in US, Europe, Middle-East, Asia and Oceania, with a total of 19 locations. The POPs are connected to the Internet via various Tier 1 providers. Current network capacity is +650Gbps and will grow to 1.5Tbps by end of 2014.
Incapsula posted their Network expansion plans on their blog in May 2014. New POPs are planned in many locations, including Stockholm, Sao Paulo and Mumbai.

Pricing & Contract duration

Incapsula offers several plans, ranging from Free to Enterprise. Pricing & Plans page is here. Get in touch with them for more info about their services, pricing or a quote.

Pricing & Contract duration
Price US/EU traffic - low volumeNot Available
Price US/EU traffic - high volumeNot Available
Extra charge for APAC region trafficNot Available

Note: custom price plans are very common in the CDN market, especially for large volume customers. We recommend you always talk to the CDN provider about your needs and requirements and work with them to get a best-fit deal.

Features & Support

Incapsula many of the basic features you expect from a CDN for object delivery, plus extras that are not listed below, including content minification and on the fly image optimization.

Features & Support
Push (upload to CDN servers)No
Purge AllYes
GzipResend from origin, or compress on edge
Persistent connectionsYes
Honors all origin server headersYes
Can override origin server headersYes
Set caching headers for pushed filesYesHelpIncapsula offers granular control over the caching behavior, including setting custom caching directives for specific resources and/or resource groups (e.g. all *.jpg cached for 30 days).
Custom CNAMEsYes
HTTPSYesHelpShared certificate is free on all plans except the Free plan. Enterprise customers can upload their own certificate.
Control Panel & statisticsYesHelpInsight in bandwidth usage, activity per URL, per geographical region/country. The data is available with a short delay of a few minutes.
Access LogsNoHelpIncapsula does provide an event log showing all relevant security events.
APIYesHelpThe API is RESTful and format is JSON.
SupportYesHelpThe support levels are “plan-dependent”: Free Customers – Community Support Paying non-Enterprise Customers - Email 8X5 Enterprise Customers - Email, Phone 24X7 (incl. dedicated support contact and toll free number)

Get in touch with Incapsula