Company profile
Voxel started out to commercially support load balancing for Linux in 2000 and has expanded it's service offering to include a CDN with 20 POPs. Voxel provides a 100% uptime SLA and it's daily mission is to make things "just work" for their customers. Based in NYC and with an office in Singapore, Voxel has 1,000+ customers. Voxel was acquired by Internap in Q4 2011.
Network Map
Voxel believes in managing the entire infrastructure stack and built VoxNET, a fully owned and operated global IP backbone. VoxNET provides 250 Gbps of edge capacity with fully redundant 10G and multiple 10G waves between the 21 POPs.
Pricing & Contract duration
In 2008, Voxel introduced Universal Transfer, a cost effective bandwidth pricing model: only pay for what you use on a simple 'per GB' basis. Voxel offers a competitive price level.
| Pricing & Contract duration | |
|---|---|
| Price US/EU traffic - low volume | $0.10 per GB |
| Price US/EU traffic - high volume | $0.05 per GB, at 500 TB per month |
| Extra charge for APAC region traffic | No extra charge |
| Storage | $0.20 per GB per month It's actually $0.00027/GB per hour or $0.20/GB per month. |
Note: custom price plans are very common in the CDN market, especially for large volume customers. We recommend you always talk to the CDN provider about your needs and requirements and work with them to get a best-fit deal.
Features & Support
Voxel's CDN (VoxCAST) offers all the key features, including a standards-based REST API and access log files. They built and released a (free) Apache module, mod_cdn.
| Features & Support | |
|---|---|
| Origin-Pull |  |
| Push (upload to CDN servers) | |
| Purge | |
| Purge All | |
| Gzip | Only if origin server does Gzip |
| Persistent connections | |
| Honors all origin server headers | |
| Can override origin server headers | It is possible to very specifically alter headers. |
| Set caching headers for pushed files | |
| Custom CNAMEs | CNAME is not possible for secure webpages (SSL) |
| HTTPS | Voxel charges $99 per month extra for handling traffic over SSL. A custom CNAME is not possible for secure pages. |
| Control Panel & statistics | |
| Access Logs | Rsynch for the log files is supported. |
| API | Purge objects from VoxCAST's cache. Adjust the configuration of your VoxCAST CDN to change parameters like cache expiration time; origin settings; log formats; etc. |
| Support | Voxel believes in providing exceptional "Zero Bureaucracy" support to all customers and they handle support 24/7/365 from their New York and Singapore offices, phone and email. Response time depends on the type of issue and is generally within the hour. |